Without an adequate skill set and structured training in systematic trouble shooting techniques, technicians often may engage in nonanalytical methods, such as parts swapping, that dont require following a logical, stepped progression.
The Oxford Dictionary defines risk as a situation involving exposure to danger. According to the Risk Management Institute, Risk management involves understanding, analyzing and addressing risk to make sure organizations achieve their objectives.
One of the major changes to ISO 9001:2015 is the concept of potential nonconformity was replaced with the concept of risk. Because of this change, the primary purpose of a quality management system—prevention—must be restored.
Quality is the ability of a product to meet customer requirements and expectations. Thus, maintaining quality control plays a critical role in supply chains (SC) as a product evolves from raw materials to finished goods.