SPQA Workshop – Baldrige 101

Are you interested in organizational alignment or organizational improvement in areas like customer or workforce engagement, innovation, or strategy? 


SPQA is hosting its Baldrige 101: Criteria and Framework all-day workshop on September 20, in Norfolk, VA. Our workshop is an ideal starting point for organizations interested in establishing an integrated performance management system and/or self-assessing progress and identifying opportunities for innovation and improvement.  


Workshop attendees will receive an in-depth review of the Baldrige Performance Excellence Framework and Criteria and will share experiences that will add value to the interpretation of the Criteria. The Framework reflects the leading edge of validated management practices and enables a systems perspective and an integrated management approach to understanding and managing performance for all types of organizations, public or private, regardless of size and sector. 


Let us help you with your performance excellence journey.  Join us on September 20th, in Norfolk, for a full day of valuable learning. Consider sending a leadership team to maximize learning for your organization. 


If you are interested in registering ten or more people for criteria training, it is more cost effective to host a training at your site.  If you are interested in such a program at your site for your organization, please contact us at executive.director@SPQA-VA.org




Date: September 20, 2019

Cost: $195/person 

Location: 5th Floor, World Trade Center, 101 Main Street, Norfolk, VA  23510

Lunch: provided 

Hours: 8:30 am to 5:00 pm

Register: here


Virginia SPQA is a 501(c)3 and is the Virginia and District of Columbia organization affiliated with the national Baldrige organization – the nation’s public-private partnership dedicated to improving the performance of U.S. organizations.